By virtue of the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the consumer has the right to withdraw of the contract concluded remotely (by telephone, internet, postal mail, fax, at your home, etc.) within a period of 14 calendar days without the need for justification.

The withdrawal period will expire 14 calendar days from the day of the conclusion of the contract, or, as appropriate, the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods, or the last of those assets purchased or the last of the pieces of the same asset purchased by the same order.

To exercise the right of withdrawal, the consumer must notify his decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You can use this model withdrawal form, although its use is not mandatory. The user also has the option to electronically complete and send the withdrawal form or any other unequivocal statement through the website www.funatichobby.funatic.es. Through this option, the consumer will receive promptly on a durable medium (for example, by email) the acknowledgment of receipt of said withdrawal. To meet the withdrawal period, it is sufficient that the communication regarding the exercise of this right is sent by the consumer before the corresponding period expires.

The exercise of the right of withdrawal will extinguish the obligations of the parties to execute the contract or celebrate it when the consumer has made an offer, so, in case of respecting the aforementioned conditions, I will refund any payment received, including, where appropriate, delivery costs, without undue delay and, in any case, before 14 calendar days have elapsed from the date on which the will of the consumer and user to withdraw from the contract was received. This refund will be made using the same means of payment used by you for the initial transaction, unless you have expressly stated otherwise and as long as you do not incur any expenses as a result of the refund.

The contracts mentioned in article 103 of Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, are excluded from the right of withdrawal.

According to this Article, the right of withdrawal is not applicable in these cases :

  • Customized products, which have been manufactured according to the exact indications of the consumer.

  • Products that have been altered after purchase.

  • Goods that were purchased sealed and are trying to return without that guarantee seal.

  • Products or services with a variable amount, which is established based on market prices and whose fluctuations cannot be predicted and do take place during the withdrawal period.

  • Products purchased at public auction.

  • Contents in digital format for the enjoyment of which the consumer has offered prior consent, certifying that he / she gives up his / her right of withdrawal.